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How Tableside Ordering Can Increase Profits for Your Restaurant

When customers dine out, they expect delicious food and courteous, prompt service. These days, tableside ordering and paying are helping to make their restaurant experience even better. This 21st-century service also benefits the restaurant owner in a number of ways. Then and Now Just a few years ago, customers gave their food order to their server, who then physically walked [...]

Do Customers Who Use Mobile Wallets Spend More?

The mobile wallet might be one of the most exciting consumer innovations to come along in awhile. With it, people can leave their cash and plastic at home in favor of paying via a smartphone or wearable device. As a business owner, you are probably asking a rather obvious question: Will the growing popularity of this technology lead buyers to [...]

Must Read Guide to Accepting NFC Payments

These days, virtually everybody has a smartphone. In the last five years alone, 47 percent of the U.S. population got onboard with mobile technology, meaning that now two-thirds of us are texting and calling wirelessly. More and more of us are also making financial transactions via our smartphones. In fact, we will be spending about $142 billion using our mobile [...]

How to Win Over the Millennial Customer

You have been hearing for years about Generation X, but now there is a new cohort on the scene. Dubbed Generation Y or, more commonly, millennials, this is the first group of Americans who have never lived without the Internet and personal devices such as mobile phones. To say that this subset of people is important is a vast understatement. [...]

Why It’s (Finally) Time to Replace Your Old School Cash Register

Being careful and cautious are traits that have probably been invaluable throughout your personal and professional life. They have kept you from making impulsive decisions and from leaping at every too-good-to-be-true offer that has come down the pike. That being said, this greatest strength might be holding you back from gaining customers and raking in profits. Specifically, were talking about [...]

Are Faster Checkout Times Coming to a Business Near You?

Whether you are a business owner or a customer, you have every reason to be happy about the adoption of EMV-compliant credit cards. Merchants who upgrade their technology are not financially liable if fraud occurs, while consumers can feel a little safer knowing that their card never leaves their possession. Now, new technology can further encourage customers to feel good [...]

Why Accepting Cash Only Isn’t Necessarily a Good Thing

No matter how excellent your products and services might be, making a solid profit is often an elusive challenge. When every penny counts, you might be tempted as a business owner to leave your credit card machine behind and only accept cash. While your impulse is understandable, think long and hard before you take this step. The stark reality is [...]

Case Study: POS Software Vendor Solves EMV Issue With Groovv SDK

  The EMV mandate requires that businesses accept EMV chip card payments or face liability for counterfeit credit card fraud. Software developers that provide point of sale solutions could endure a long process to integrate EMV-compliant payments with their applications. Software developer Eyefinity found an easy solution with Groovv SDK. Learn more: http://pointofsale.com/2016051311377/Payment-Processing/Case-Study-POS-Software-Vendor-Solves-EMV-Issue-With-SDK.html

Are Cash or Credit Card Tips Better For Business?

If you own a restaurant, a hair salon, a spa, a dog grooming shop or other business that provides goods or services, you have probably given some thought to the concept of tipping. It is anything but clear-cut. From your perspective, it makes sense to understand the advantages of cash tips vs. those done via credit cards. Credit Card vs [...]

TMS CEO Joe Kaplan Featured in Business Solutions Magazine

Total Merchant Services CEO Joe Kaplan is featured in the April issue of Business Solutions magazine, where he explains how digital wallets will continue to gain market share, particularly once more consumers are aware that they easily can use their smartphone to make payments and enjoy the convenience that provides. Full article: http://www.bsminfo.com/doc/the-digital-wallet-dilemma-0001

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